The cable connection – Due the the limited memory of the R-Series model cutters, using a cable beyond 5 to 6 feet in length is not recommended. Additionally, the cable must be plugged directly between the cutter and the computer no extension or hub should be used. Also, on a desktop computer, the USB ports on the front of the tower are essentially a built in hub and should be avoided for attaching equipment. If you change any part of your cabling, check the Windows Device Manager to insure that Windows does not change the port number assigned to the USB Serial Port. If it does, remember to change the port in the VE LXI Production Manager to match.Ģ. The cutter driver – it is possible that the cutter USB driver that was installed could be conflicting with Windows. Instructions for uninstalling/reinstalling USB Serial driver: Rolling the driver back to an older version may correct the issue.

Download and extract CDM 2.04.06 driver located here.

Once you have the extracted files in their new folder, open the folder, open Update Driver and run the CDM by double clicking on it. A prompt will pop up asking if you want to run the file, choose yes. You should then see a black DOS window open that has a progression of dots going across indicating that it is installing. The dots should go about all the way across the screen. Check Windows Device Manager for the Device Driver Version.If they don’t, check the security programs on the computer as something is not allowing it to install. Operating Systems: Windows XP, Vista,Windows 7, 32 & 64 bit systems. If not, run the CDM 2.04.06 driver one more time. Cutter includes Power and Serial Cables, Blade Holder, Pen Holder and Pen, Complete Drivers and Documentation CD, Spare Fuse and Dust Cover VE LXi Expert is a complete text/graphics layout and design program. VE LXi Expert allows simultaneous cutting and designing of signs.

Once complete, Windows should update the driver for the USB serial port with this driver.

Check the Device Driver Version again to confirm. You may also be having an issue with the knife offset setting within the VE LXI software.

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